 | What is Quick Checkout Option? |
The newly integrated Quick Checkout option makes your shopping really easy and quick. With this you do not need to register.
Now shop in four easy steps:
- Add to cart the item you wish to Buy.
- Check Quick Check out option.
- Add your personal, billing and shipping information and proceed to checkout.
- Choose your mode of payment and proceed to pay.
Your ORDER is PLACED!!!
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| What is Cafegadgets.in? |
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Cafegadgets.in, one of the largest technology and digital lifestyle superstores in the online space, is a unique business-to-consumer (B2C) initiative by AXAAN Systems Pvt. Ltd.
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| What does Cafegadgets.in offer? |
On Cafegadgets.in, you find can find a huge range of IT and Digital Lifestyle products. At any given point in time cafegadgets.in offers a selection of nearly 4000 brand new products at prices comparable to both, the online and offline market segments.
We provide a one-stop shop that enables customers to not only compare and evaluate thousands of products, but if so desired to purchase them via a secured payment gateway. The store presents extensive technical information, resource links, high resolution product images on products as well as genuine reviews from registered Cafegadgets.in
This extensive range of products from 60+ international brands is systematically presented to the customer under various categories and sub-categories. Some of the most popular product categories on the portal are CD/DVD Drives, Desktop PCs, Digital Cameras, Motherboards, MP3/iPods, Notebooks/Laptops and Processor/CPUs etc
Besides this, the homepage offers a diverse selection of deals that can be availed at the click of the mouse. We intend to keep adding more products to the web-site to ensure that at all times our customers have the best and the latest in technology and electronics
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| Why should I buy on Cafegadgets.in? |
Best online prices: We offer you best price on products with Tax Paid bills and Original Manufacture’s warranty. Our prices are among the lowest available on the web and equivalent to offline market prices. This is possible because cafegadgets.in passes on the leverage it gains on bulk buys to its customers.
No Grey: On Cafegadgets.in you will get all the products with original Manufacturer’s Warranty and Tax paid bill
Free Shipping: Free and insured shipping is provided for all products, with a commitment to deliver the same within 7 days of Payment realization.
Multiple Payment Modes: (Credit Card, Bank Transfer, Cheque, Demand Draft)
EMI Option: (Available with ICICI Bank Credit Card)
Secured Payment Gateway: Our Payment gateway is VeriSign secured with both Visa and MasterCard Verification.
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| What about product warranty and how can I avail it? |
All products sold on Cafegadgets.in carry original manufacturer’s warranty. To get a product serviced (purchased from cafegadgets.in):
- Please contact the authorized service centre assigned by the manufacturer for the product.
- Present them with the invoice/ bill e-mailed to you by customercare@cafegadgets.com
- You may also contact cafegadgets.in customer care for Service Centre related information.
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| How does the Portal ensure Lowest Prices? |
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The massive discount in the prices, as compared to the normal street price of the products, is primarily owing to the fact that the Cafegadgets.in has direct business tie-ups and arrangements with leading brands (manufacturers and vendors) and their first tier distributors. This helps the portal cut channel margin at various levels of distribution resulting into significant reductions.
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| How do you ensure privacy and security of my payment details? |
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Your personal information (including your contact details and payment details) are as private and as secure as they can be. As a policy, they are not sold to third parties in any condition whatsoever. Neither shall we, at any point in time, seek your consent for doing the same. Your contact details as well as payment details are stored in systems that are well protected by physical as well as stringent technological means. The portal guarantees absolutely secure commercial transactions and no misuse of your payment details for it works incessantly with banks and payment gateways to ensure confidentiality in every way, form and manner possible, always.
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| Is registration necessary? Why is it required? |
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No, registration is not mandatory. But the information provided by you during the registration helps us to communicate with you regarding your order and transactions. Plus you can use our Newsletter service to Remain updated regarding Special Offers, Discounts, Sale and New Arrival etc.
If you do not want to register please try our Quick Checkout option. (For More Information View Order Placement Related Queries)
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| How to register and what are the requirements for it? |
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Registering at Cafegadgets.in is very simple as well as comfortable. You have to register only once. Just click on the Sign Up Now! Link, fill up the form with the mandatory as well as other regular fields with correct details and a Unique e-mail address and then click on the submit button. You will receive a confirmation regarding registration on the email address mentioned by you. Please note that this information will be kept private on Cafegadgets’ Secure Servers.
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| What if I forget my password? |
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If you don’t remember your Password, simply use the Forgot Password Link on the Login Page. All you need to do is specify your email address and submit. Cafegadgets.in Customer Support will send the Password to your email address.
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| How do I place an order? |
- Once you have decided on a product, click the Add to Cart button next to the product information.
- You will be directed to the Shopping Cart page. For further details on Shopping Cart please check the ‘What does the Shopping Cart section do?’ segment.
- The Shopping Cart page will present a summary of your order with the following options:
- Update Cart
- Continue Shopping
- Proceed to Checkout
- Quick Checkout
- To finish shopping please click on one of the last two buttons:
Proceed to Checkout or Quick Checkout.
- Existing customers will be asked to login in to their personal cafegadgets.in account.
- New Customers may click on Create New Account to generate a personal cafegadgets.in account for themselves.
- Customers who do not want to create an account but would still like to a make a purchase may use the Quick Checkout option on the Shopping Cart page.
- After you have chosen a Checkout option you simply need to provide us with the Billing & Shipping Information.
- In the final step you will directed to the Payment page. You may choose any of the 4 payment options. Please view the Make Payments section for further details.
You may also contact us at +91 - (0)124 – 3010600 or get in touch with us through Live Chat for more information. Alternatively you can also write to us customercare@cafegadgets.com
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| What does the Shopping Cart section do? |
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Cafegadgets.in allows you to Add products that you want to buy to your Shopping Cart. Once you have completed your shopping, you can review the Shopping Cart and Proceed to make a Payment. The shopping cart also allows you to Change the Quantity, Remove a Product from the Cart and Add more items to the Cart.
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| How can I follow up on the order? |
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After the order is placed, we confirm it by sending you a confirmation mail. You can find out the status order by clicking on the link given in your email.
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| What do I do if I have forgotten the User Id? |
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Your User Id on Cafegadgets.in is your Email address given at the time of registration. If you have forgotten the email address then you will need to register again with Cafegadgets.in
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| How Can I update my Personal details? |
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If you wish to update or edit any personal details specified at the time of registration, you need to click on Update Profile in the Member Area.
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| How Can I Change my Password? |
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If you want to Change your Shopping Password, you need to Click on the Change Password Link in Member Area. All you need to do is Update the New Password that requires to be changed and confirm the same. Once the Password is changed a Confirmation mail will be sent on your registered email address
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| What is the best way to find the product I am looking for? |
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Use the Cafegadgets Advanced Search Functionality, to locate the product of your choice by specifying any of the following:
Keyword (For a specific Product e.g.: Motorola W220)
Brand (By brand name of the product e.g.: Samsung)
Price Range
Special Offers (Offers with Special Pricing or Freebies)
Browse Categories (choose the category and subcategory. And view different product under that head. You can compare the prices and features to take the product of your choice)
These criteria will list all the products matching your specified search criteria.
At all times, Cafegadgets has some special schemes or promotions running for your convenience. They can be viewed by clicking on any of the following:
Featured Products
Promos & Smart Offers
Homepage
Special Deals
New Arrivals
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| How do I know if a product is available? |
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Product availability is updated frequently. However, in case there is a problem with the availability of a particular product, we will get in touch with you by email or telephone with an expected availability and delivery time for your order.
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| What are the different payment modes available? |
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You can pay for the orders placed through various payment modes such as Credit Card, Cheque, or a Demand Draft (DD). Payment through Credit Card can be made through all major brands of MasterCard and VISA Credit Cards.
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| Can I pay in Installments? |
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Yes we do offer 0% EMI on Cafegadgets.in. EMI is available with ICICI Bank Credit Card Only. You can choose to pay in three monthly installments with no additional charges.
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| Am I allowed to change the mode of payment? |
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If you have chosen to pay for your order through a Cheque or a Demand Draft (DD) and wish to change the mode of payment to Credit Card, you can do so by informing the customer support team within 2 days of placing the order.
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| On whose name should the Cheque and DD be drawn in favor of? |
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The Cheque or DD (payable at par at Delhi) should be drawn in favor of / made in the name of AXAAN Systems Pvt. Ltd.
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| At which address should the Cheque and DD be mailed / sent? |
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The Cheque and DD should be mailed at the following address:
AXAAN Systems Pvt. Ltd. 521,
Udyog Vihar, Phase III
GURGAON – 122016
HARYANA, INDIA
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| How do I know whether you have received the Cheque / DD for the order I had placed? |
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We send a confirmation email to the ID provided by you, the moment we receive your Cheque/ DD. If you haven’t received a mail, please inform us. Also mention the POD (proof of delivery) details of the courier through which you’ve sent the Cheque/ DD. Our customer support team will definitely help you to resolve the issue.
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| What are the shipping charges? |
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Cafegadgets.in has a fully evolved logistics network spanning all market geographies in the country. Cafegadgets.in is the only portal of its kind to offer free doorstep delivery of products in the shortest possible time without any charges whatsoever. As a result, you pay exactly what is listed on the portal rather than misleading and escalated costs, including shipment charges—as is the case with most e-commerce ventures.
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| What is the estimated delivery time for an Order? |
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The estimated delivery time for an Order is 7 working days after the Order has been placed. In case the Payment Mode is Cheque / Demand Draft, it will be 7 working days after the Payment is realized.
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| During what timings of the day can I expect delivery? |
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Deliveries are made during office hours, i.e., between 9am – 6pm.
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| Will I be informed of the exact time of delivery |
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The couriers are delivered during office hours; you will be intimated by our courier company before delivery.
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| What happens if I am not at my delivery address at the time of delivery? |
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The courier will leave a delivery card for you to contact them in order to re-arrange delivery
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| What if the delivery gets late or arrives before time? |
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It is our endeavor to deliver products on time. However, in rare and unavoidable circumstances and owing to the vagaries involved in the process, the delivery may get late or for that matter arrive before the scheduled time. We regret the inconvenience caused. Products will not be accepted back owing to minor delays or early arrival. Inordinate delays, however, should be brought into the notice of customer support team and due action shall be taken to resolve all such issues in your interest.
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| Do I have to sign for the parcel personally, or can someone else sign for it? |
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People in your household can sign for the parcel; but they will be asked for some proof of identification.
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| Can I send the products I buy to a different address? |
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Yes, you can send the products bought at Cafegadgets.in to a different shipping address from your billing address; this address can be provided by you at the time of registration with Cafegadgets.in, and can also be updated anytime till the actual payment is realized.
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| Can I change the details for the order placed? |
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It is not possible to change the order details once you’ve placed the order. Please contact the customer support team in case of any queries. In case you wish to make any changes in the details of the order placed, you can always cancel your previous order and raise a new order with all the desired information at Cafegadgets.in.
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| How do I obtain a copy of my invoice? |
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The invoice is mailed to you at time of product dispatch.
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| What if I receive the product in damaged / defective condition? |
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Products purchased from Cafegadgets.in are delivered without any defect. In case you receive products different from what you have bought on the portal or if the product is damaged / defected, you can simply contact Cafegadgets.in support center or call on the centralized helpline number within 10 working days of delivery. You can avail of an exchange or refund on producing the invoice and the product in original packing and unused condition
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| I wish to give my feedback on the Product? How do I do so |
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Once you are registered as a User with Cafegadgets.in, you can review any product and also give it a rating of your choice. Your reviews will be posted on the website along with the corresponding products in a short while.
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| How to get information for Bulk Orders or Corporate Query? |
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If you have any bulk order or corporate query simply click on to the related tab given below the categories and it will lead you to enquiry form page. Leave your question over there and let us help you out with the best deals in that regard.
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| Can personalized printing can be done on the products for bulk order? |
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Yes we do offer personalized printing on bulk order for (more than 50 Units). The service will be done without any additional charges over the Cafegadgets prices prices.
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| Still have any Queries ? |
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Please contact us at:
+91 124 3010600 (9:00 am and 6:00 pm (India Time), Monday to Friday)
Live Chat (9:00 am and 6:00 pm (India Time), Monday to Friday)
E-mail us at: customercare@cafegadgets.com
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